PayPal Error: “Your payment can’t be completed, please try again.”

This is basically one error that we have been receiving a lot of questions on and wanted to address it. We have experience this error as well as many people and the solution we had recommend was to let sit or wait a couple of days before sending payment. If that doesn’t work, you can always try this step by step guide as published here: http://community.freshbooks.com/support/paypal-error-your-payment-cant-be-completed-please-return-to-the-participating-website-and-try-

If you are a PayPal Standard (Personal, Business or Premium) user and you receive the following PayPal Error:

 

“Your payment can’t be completed. Please return to the participating website and try again”

 

You may need to follow these steps to remedy the situation:

 

  1. Log into your PayPal Account
  2. Click ‘Profile’
  3. Click ‘More Options’
  4. Select ‘My Selling Tools’
  5. Click ‘Block Payments’
  6. Under the Payment Receiving Preferences, find the “Block payments from users who:” section
  7. Uncheck the “Initiate payments from the Pay Anyone subtab of the Send Money tab” option
  8. Click ‘Save’

 

Here is a screen capture of what this screen looks like: